Frequently Asked Questions
Your questions, answered simply and clearly.
How to access and find products?
Our online store is designed to offer you an intuitive and fluid shopping experience. You can browse the products using the category menu at the top of our website. This menu includes all the main sections of our store. By clicking on each category, you will be be able to see the submenus that will take you to more specific products.
Do I need to register?
No, without registering, you can browse all products, check prices, read detailed descriptions, see reviews from other customers, and add products to your shopping cart. How ever, to make a purchase, save your cart for future visits or access exclusive promotions, you need to register in our store. Registration is quick and easy, and offers you multiple additional benefits.
How do you protect my personal data in the online shop?
At DOM3N3CH3S, we take the privacy and security of your personal data very seriously. We collect and use your information in accordance with our Privacy Policy. We implement advanced security measures to protect your data from unauthorized access, misuse, or disclosure.
Where can I find the privacy policies and terms and conditions of the online store?
You can find our Privacy Policies and Terms and Conditions in the relevant sections of our website.
These documents detail how we handle your personal data, your rights as a customer and our obligations as a service provider. We encourage you to read them carefully to stay informed about all our practices and policies.
Are payments secure?
At DOM3N3CH3S we ensure the protection of your payments. We use secure and certified payment platforms that protect your financial data using advanced encryption.
For more information on how we handle your personal data, please review our Privacy Policy, which can be found in the relevant sections of our website.
Do you offer free shipping?
We offer free shipping for selected products. These products are clearly marked in our online shop. During special promotions, you can also enjoy free shipping on a wider variety of products. In addition, free shipping is a great way to incentivize our customers to explore new product categories and make larger purchases without worrying about additional shipping costs. Be sure to check out our current promotions for more details and to make the most of these exclusive offers.
How do seasonal promotions work?
We run several promotions through out the year, especially during festive seasons like Christmas, Black Friday, and Valentine’s Day.These promotions include discounts on select products, free shipping, and exclusive offers for our customers. Subscribe to our newsletter and follow our social networks to be aware of all our promotions.
Can the products be returned?
Our return policy allows customers to return products within 30 days of purchase, if the items are in perfect condition and in the original packaging. To initiate a return process, please contact our customer service. Please note that if the product was printed on-demand by one of our suppliers, they may have different return policies, which you should review before returning.
Where can I find these policies?
At DOM3N3CH3S, we collaborate with print–on-demand providers such as Printful, Printify, and Gelato. Each supplier has its own return policies that you should review before making a return. You can find more information about their policies at the following links: